Frequently Asked Questions (FAQ)
What payment methods do you accept?
We currently accept Cash on Delivery (COD) only. Payment must be made in cash at the time of delivery.
Do you deliver all over Japan?
Yes, we deliver across Japan. Delivery times may vary depending on your location.
How long does delivery take?
Orders are usually delivered within 2–5 business days after confirmation.
Do your laptops come with a warranty?
Yes, selected laptops include a limited warranty. Warranty details are mentioned on the product page.
Can I check the product before making payment?
You may check the external condition of the package at delivery before making payment.
How can I place an order?
You can place your order directly through our website. Our team will contact you to confirm the order before shipment.
What should I do if I receive a damaged product?
If the package appears damaged, inform the delivery personnel immediately and contact our support team.
Can I cancel my order?
Yes, you can cancel your order before it is shipped. Please contact us as soon as possible.